Clinical Documentation, Clinical Research, Disease Management

 

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The Esprit Health service model is consistent with the eSphere product philosophy of placing the customer's processes at the center of the Information Technology-Structure-Coordination triad 

Building upon the solid foundation and character of the people who are Esprit Health, the core requirements of the Esprit Health service model are:

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Customer Processes:

Our strategic focus on placing medical care processes at the center of healthcare information systems has capitalized on the strength of Esprit Health and its experience.  Esprit does not just automate old manual approaches.  Our philosophy is that Esprit Health and our systems must be invasive to the management and clinical decision-making processes.  Our focus is not just on installation but also on “implementation” of our ideas and concepts.  Education is the key to our success.  Esprit Health gains an intimate knowledge of customer core processes so the eSphere technology can be deployed to meet and exceed customer objectives.  

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Structured Approach:  

Esprit Health has the ability to deliver to its clients the full benefits and rewards of their medical care process modeling programs (i.e., guidelines, pathways, protocols, etc.) because it represents the successful marriage of two critical elements – a solid foundation of experience in healthcare process management and improvement, and an unparalleled strength in information systems design.  The result is a unique organization whose principals understand the needs of healthcare organization and clinicians, whose consultants understand how to meet those needs, and whose technical staff can create the sophisticated technology to enable fulfillment of those needs.

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Structured Approach:  

Esprit Health software represents the “fourth generation” (4g) of protocol centric information technology.  The principals of Esprit Health were responsible for introducing one of the first Clinical Pathway / Clinical Protocol systems in the 1990’s.  The successful design of Esprit Health software is built upon the foundation of successful system implementations and years of system use and feedback.

The information infrastructure of Esprit Health software supports both the care delivery and financing processes across the care continuum.  It provides the capability to integrate information from physicians, hospitals, other health systems, payers, and other organizations involved with the health of a defined population.  

The sophisticated design of Esprit Health software is built to leverage the convergence of the Web and the health care industry.  The opportunity for ubiquitous connectivity and expanded content translates into direct benefits for our clients including competitive advantage, more efficient operations, and improved quality of care. 

At Esprit Health, our approach to software development is focused on continuous research into new methods and ongoing enhancement of all of our products to keep pace with technology.  These philosophies, embraced by all Esprit Health personnel, provide the environment in which to create truly superior information systems.

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Coordinated Services: 

 

One of the most visible strengths of Esprit Health is our service commitment to our customers.  We coordinate with the customer's team to introduce new technology and assist in implementing leading edge processes.  We educate our clients on the benefits that they can derive from our system.  Our innovative Professional and Technical Support program ensures teamwork among Esprit Health and our customers based on an effective and long-lasting relationship, which extends far beyond the implementation of a system. 

Our singular customer focus is the reason for our success.  Our goal is to not only transfer technology, but to ensure that the system is used to its fullest capabilities.

 

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In Sum - The Esprit Health Difference

The centering on customer's processes with new technology is the nucleus of the Esprit Health difference - the development and implementation of technologies that integrate clinical, research and biospecimen processes.  It embodies Esprit Health:

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Dedicated to placing business and clinical processes at the center of healthcare information systems.

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Unique blend of health care and information technology experience

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Commitment to excellence 

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Clinical Documentation, Clinical Research, Disease Management

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