Esprit Health service model is consistent with the eSphere
product philosophy of placing
the customer's processes at the center of the Information
upon the solid foundation and character of the people who are Esprit
Health, the core requirements of the Esprit Health service model
strategic focus on placing medical care processes at the center of
healthcare information systems has capitalized on the strength of Esprit
Health and its experience. Esprit
does not just automate old manual approaches.
Our philosophy is that Esprit Health and our systems must be
invasive to the management and clinical decision-making processes.
Our focus is not just on installation but also on
“implementation” of our ideas and concepts.
Education is the key to our success.
Esprit Health gains an intimate knowledge of customer core
processes so the eSphere
technology can be deployed to meet and
exceed customer objectives.
Esprit Health has the ability to deliver to its clients the
full benefits and rewards of their medical care process modeling programs
(i.e., guidelines, pathways, protocols, etc.) because it represents the
successful marriage of two critical elements – a solid foundation of
experience in healthcare process management and improvement, and an
unparalleled strength in information systems design.
The result is a unique organization whose principals understand the
needs of healthcare organization and clinicians, whose consultants
understand how to meet those needs, and whose technical staff can create
the sophisticated technology to enable fulfillment of those needs.
Esprit Health software represents
the “fourth generation” (4g) of protocol centric information
technology. The principals of Esprit Health were responsible for
introducing one of the first
Clinical Pathway / Clinical Protocol systems in the 1990’s.
The successful design of Esprit Health software is built upon the
foundation of successful system implementations and years of system use
The information infrastructure of Esprit Health software
supports both the care delivery and financing processes across the care
continuum. It provides the
capability to integrate information from physicians, hospitals, other
health systems, payers, and other organizations involved with the health
of a defined population.
sophisticated design of Esprit Health software is built to leverage the
convergence of the Web and the health care industry.
The opportunity for ubiquitous connectivity and expanded content
translates into direct benefits for our clients including competitive
advantage, more efficient operations, and improved quality of care.
At Esprit Health, our approach to
software development is focused on continuous research into new methods and ongoing enhancement of all of our
products to keep pace with technology.
These philosophies, embraced by all Esprit Health personnel,
provide the environment in which to create truly superior information
the most visible strengths of Esprit Health is our service commitment to
our customers. We coordinate
with the customer's team to introduce new technology and assist in
implementing leading edge processes.
We educate our clients on the benefits that they can derive from
our system. Our innovative Professional and Technical Support program
ensures teamwork among Esprit Health and our customers based on an
effective and long-lasting relationship, which extends far beyond the
implementation of a system.
singular customer focus is the reason for our success.
Our goal is to not only transfer technology, but to ensure that the
system is used to its fullest capabilities.
In Sum - The Esprit Health
The centering on customer's processes with new technology
is the nucleus of the Esprit Health difference - the development and
implementation of technologies that integrate clinical, research and biospecimen processes. It embodies Esprit Health:
to placing business and clinical processes at the center of healthcare
blend of health care and information technology experience